Terms and Conditions of Sale (CGV)

1. Scope

These Terms and Conditions of Sale ("Terms") govern all sales made through the website amazingzebooks (the "Website"). By placing an order on the Website, the customer ("Customer") agrees to be bound by these Terms without reservation.

2. Products

amazingzebooks offers digital products, including but not limited to electronic books ("eBooks"). Product descriptions, features, and prices are available on the Website. amazingzebooks reserves the right to modify its product offerings at any time.

3. Prices

All prices are displayed in the currency indicated on the Website and include applicable taxes unless otherwise stated. amazingzebooks reserves the right to modify prices at any time; however, products will be invoiced at the price in effect at the time the order is confirmed.

Any additional transaction fees (such as currency conversion fees charged by the Customer’s bank) remain the responsibility of the Customer.

4. Orders

To place an order, the Customer must follow the online ordering process and provide accurate and complete information. An order is considered final once payment has been successfully processed.

amazingzebooks reserves the right to refuse or cancel any order in the event of suspected fraud, unauthorized transactions, payment issues, or violation of these Terms.

5. Payment

Payments are processed securely through Stripe. By submitting payment information, the Customer represents and warrants that they are authorized to use the chosen payment method.

All payment information is handled directly by Stripe and is not stored on amazingzebooks servers. amazingzebooks complies with applicable payment security standards and Stripe requirements.

6. Delivery

Products sold on amazingzebooks are digital goods. Upon successful payment, the Customer will receive access to download or access the purchased eBook via the Website or by email confirmation.

Delivery is deemed complete once the digital product has been made available to the Customer. It is the Customer’s responsibility to ensure that the email address provided is accurate.

7. Right of Withdrawal

In accordance with applicable consumer protection laws, Customers may have the right to withdraw from their purchase within fourteen (14) days of the order date.

However, for digital content supplied immediately after purchase, the Customer expressly agrees that delivery begins immediately and acknowledges that this waives their right of withdrawal once the download or access has started.

To exercise the right of withdrawal (where applicable), the Customer must contact amazingzebooks using the contact details provided on the Website.

8. Refund Policy

Refund requests will be reviewed on a case-by-case basis. Refunds may be granted in cases of duplicate payments, technical issues preventing access to the product, or unauthorized transactions.

Refunds, when approved, will be processed through the original payment method via Stripe.

9. Guarantees

amazingzebooks guarantees that digital products will conform to their description at the time of purchase. In the event of a defective or inaccessible file, the Customer must contact customer support for assistance or replacement.

This guarantee does not cover issues resulting from incompatible devices, software, or internet connectivity problems beyond amazingzebooks’ control.

10. Complaints

Any complaints or claims must be submitted through the contact form or email address provided on the Website. amazingzebooks will make reasonable efforts to respond within a reasonable timeframe.

11. Intellectual Property

All content sold on amazingzebooks is protected by intellectual property laws. The purchase of an eBook grants the Customer a personal, non-exclusive, non-transferable license for private use only. Any reproduction, distribution, or resale is strictly prohibited.

12. Limitation of Liability

To the maximum extent permitted by law, amazingzebooks shall not be liable for indirect, incidental, or consequential damages arising from the use or inability to use the purchased products.

13. Applicable Law and Jurisdiction

These Terms are governed by the laws applicable in the country of registration of amazingzebooks, without regard to conflict of law principles.

In the event of a dispute, and failing amicable resolution, the competent courts of the seller’s jurisdiction shall have exclusive jurisdiction, subject to mandatory consumer protection provisions.